
Description
This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
Job roles
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.
Possible job titles include:
- bar attendant
- café attendant
- catering attendant
- food and beverage attendant
Pathways Information
This qualification is suitable for VET in Schools (VETiS) delivery and for an Australian Apprenticeship pathway.

Pathways into the qualification
Individuals may enter SIT20316 Certificate II in Hospitality with limited or no vocational experience and without a relevant lower level qualification.
Pathways from the qualification
After achieving SIT20316 Certificate II in Hospitality, individuals could progress to a wide range of other qualifications in the hospitality and broader service industries.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.
Entry Requirements
There are no entry requirements for this qualification.
Qualification & Recognition:
The Certificate II in Hospitality is granted on the successful completion of 6 core subjects, plus 6 elective units of competency.
Recognition of Prior Learning (RPL) and Credit Transfer
Students may be able to shorten the length of their course by applying for Recognition of Prior Learning (RPL) based on your skills acquired through work or life experiences, or through qualifications obtained from formal studies or training. An assessment process of RPL applications does apply.
AQF Qualifications and Statements of Attainment, issued by any other Registered Training Organisation, will be recognised by the institute.
Who Can Apply?
- Individuals defined as mature age (mature age is being at least 18 years of age and away from formal education for at least 1 year)
- Individuals interested in developing their skills within the hospitality industry.
- Individuals wanting a career change.
Selection Criteria.
- A knowledge of, and/or interest in, hospitality
- Current or previous involvement in the hospitality industry
- Enthusiasm to actively participate within group activities
- Motivation to undertake and complete the course
| How To Apply: | Contact IVET on the enquiries number 03 9778 9555 / 0414 976283 or by email jack@ivet.vic.edu.au | ||
| Course Support: | IVET recognises that each learner will have individual learning requirements. In cooperation with the learner IVET will endeavour to meet these to achieve a successful outcome of the learner’s chosen course. In striving to achieve a successful outcome for the learner, IVET will examine alternative strategies. Where the need arises alternative strategies may include, but not limited to:
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| Course Length: | Course length may vary due to the nature of the flexible delivery that may be adopted on an individual basis. | ||
| Assessment: | Assessment of competencies involves written responses, presentations, observation checklists and supplementary forms of evidence. It may occur on-the-job, or within the classroom environment. | ||
| Opportunities for Further Study or pathways: | Graduates of the Certificate II in Hospitality will be well equipped to pursue further studies in fields associated with the industry, at Certificate III or Certificate IV. Students may be eligible for some credits for studies already undertaken. However, students should consult the Institute prior to application. | ||
| Commencement Date(s): | Please contact the Institute of Vocational Education and Training for commencement dates. | ||
| Cost: | Please contact the Institute for the current price schedule | ||
| Location: | Eastern Suburbs Course Enquiries: 03 9778 9555 / 0414 976283 Email: jack@ivet.vic.edu.au |
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| Contact: | Course Advisors can be contacted on 03 9778 9555 / 0414 976283 | ||
SIT20316 Units of competency
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Qualification Title: Certificate II in Hospitality |
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Qualification Code: SIT20316 |
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Description: Food and Beverage attendant in a Restaurant, Café, Hotel and Club |
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Occupation/Work Function : Food & Beverage Attendant, Bar Attendant |
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Units of Competency: 12 units – 6 core & 6 Electives |
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| Core Units | |
| Code | Title |
| BSBWOR203 | Work effectively with others |
| SITHIND002 | Source and use information on the hospitality industry |
| SITHIND003 | Use hospitality skills effectively |
| SITXCCS003 | Interact with customers |
| SITXWHS001 | Participate in safe work practices |
| SITXCOM002 | Show social and cultural sensitivity |
| Electives | |
| SITXFSA001 | Use hygienic practices for food safety |
| SITHFAB002 | Provide responsible service of alcohol |
| SITHFAB004 | Prepare and serve non-alcoholic beverages* |
| SITHFAB005 | Prepare and serve espresso coffee* |
| SITHFAB007 | Serve food and beverage*^ |
| SITHFAB003 | Operate a bar*^ |
* Prerequisite for each unit is SITXFSA001 Use hygienic practices for food safety
^ Prerequisite for each unit is SITHFAB002 Provide responsible service of alcohol
Course Enquires: Phone: 03 9778 9555 / 0414 976283 Email: jack@ivet.vic.edu.au