SIT40416 – Certificate IV in Hospitality


This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many individuals have supervisory responsibilities and plan, monitor and evaluate the work of team members.

It is recommended that individuals undertaking this course be employed in the hospitality industry. The combination of formal learning and actual working application experience will provide the appropriate learning outcomes.


Job roles

This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.


Possible job titles include:

  • bar supervisor or team leader
  • duty / shift manager
  • food and beverage supervisor


Prospective students.

This course would be suitable for individuals who are currently working in the hospitality industry seeking to further their career and develop a wider understanding of the industry. The training is conducted on the job, combing formal learning with actual working application experience.

Individuals considering this course would need to be of legal working age and have completed a minimum of year 10 or equivalent and /or a mature age person, that  being a person over the age of 18 years and has been away from formal education for at least one year.

The course is a nationally accredited learning program which would require from the individual enthusiasm and motivation to pursue completion of the course.


The course might also be consider by individuals seeking a career change although it is recommended that the individual be employed in the hospitality industry as the course is structured for on the job learning.


Pathways Information

This qualification is suitable for an Australian Apprenticeship pathway.


Pathways into the qualification

Individuals may enter SIT40416 Certificate IV in Hospitality with limited or no vocational experience and without a lower level qualification. However, it is strongly recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification.


Pathways from the qualification

After achieving SIT40416 Certificate IV in Hospitality, individuals could progress to SIT50416 Diploma of Hospitality, or to Diploma qualifications in any service industry field.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of endorsement.

Entry Requirements

There are no entry requirements for this qualification. It is recommended the prospective student :

  • be employed or just recently employed in a hospitality venue as the learning delivery is on the job work-based learning
  • be of legal working age (as this qualification is undertaken on the job);
  • have satisfactorily completed a minimum of year 10 or equivalent;

Qualification & Recognition.


The Certificate IV in Hospitality is granted on the successful completion of

21 units – 9 core units and 12 elective units.

Recognition of Prior Learning (RPL) and Credit Transfer.

Students may be able to shorten the length of their course by applying for Recognition of Prior Learning (RPL) based on your skills acquired through work or life experiences, or through qualifications obtained from formal studies or training. An assessment process of RPL applications does apply.


AQF Qualifications and Statement of Attainment , issued by any other Registered Training Organisation , will be recognised by the institute.


Who Can Apply?

  • Students who have successfully completed VCE, or its equivalent
  • Individuals defined as mature age (mature age is being at least 18 years of age and away from formal education for at least 1 year)
  • Individuals interested in developing their skills within the hospitality industry.
  • Individuals wanting a career change.

Selection Criteria.

  • A knowledge of, and/or interest in, hospitality
  • Current or previous involvement in the hospitality industry
  • Enthusiasm to actively participate within group activities
  • Motivation to undertake and complete the course
How To Apply: Contact IVET on the enquiries number 03 9778 9555 or by email
   Course Support: IVET recognises that each learner will have individual learning requirements.  In cooperation with the learner IVET will endeavour to meet these to achieve a successful outcome of the learner’s chosen course.  In striving to achieve a successful outcome for the learner, IVET will examine alternative strategies.  Where the need arises alternative strategies may include, but not limited to:

  • Further reading
  • External Help – e.g. Counselling
  • Alternative Assessment Arrangements
  • Alternative Delivery Arrangement
Course Length: Course length may vary due to the nature of the flexible delivery that may be adopted on an individual basis.
Assessment: Assessment of competencies involves written responses, presentations, observation checklists and supplementary forms of evidence. It may occur on-the-job, or within the classroom environment.
Opportunities for Further Study or pathways: Graduates of the Certificate IV in Hospitality will be well equipped to pursue further studies in fields associated with the industry, at Diploma of Hospitality.  Students may be eligible for some credits for studies already undertaken.  However, students should consult the Institute prior to application.
Commencement Date(s): Please contact the Institute of Vocational Education and Training for commencement dates.
Cost: Please contact the Institute for the current price schedule
Location: Eastern Suburbs
Course Enquiries:   03 9778 9555 / 0414 976283
Contact: Course Advisors can be contacted on 03 9778 9555 / 0414 976283



SIT40416 Units of Competency

Qualification Title: Certificate IV in Hospitality

Qualification Code: SIT40416

Description:  A Shift /Duty Manager , F&B Supervisor  of a Hotel , Restaurant, Function Centre, Bar

Occupation/Work Function :   A team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.

Units of Competency: 21 units –  9 core & 12 Electives

Core Units
Code Title
BSBDIV501 Manage diversity in the workplace
SITHIND004 Work effectively in hospitality service
SITXCCS007 Enhance the customer service experiences
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXHRM001 Coach others in job skills
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXWHS003 Implement and monitor work health and safety practices
SITXFSA001 Use hygienic practices for food safety
SITHFAB002 Provide responsible service of alcohol
SITHFAB004 Prepare and serve non-alcoholic beverages*
SITHFAB005 Prepare and serve espresso coffee*
SITHFAB014 Provide table service of food and beverage*^
SITHFAB101 Clean and tidy bar areas
SITHFAB003 Operate a bar*^
SITHFAB017 Provide advice on food and beverage matching*^
SITEEVT005 Plan in-house events or function
SITXINV004 Control stock
SITXHRM002 Roster staff
SITXFSA002 Participate in safe food handling practices*

*Prerequisite for each unit is SITXFSA001 Use hygienic practices for food safety

^Prerequisite for each unit is SITHFAB002 Provide responsible service of alcohol

Course Enquires: Phone: 03 9778 9555 / 0414 976283  Email: